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CASE STUDY
How Benuvia Pharmaceuticals Automated Rigorous PO Compliance Requirements
Benuvia Pharmaceuticals encompass the full spectrum of pharma services, specialising in controlled substances, with focus on psychedelics and cannabinoids. When Benuvia was struggling to manage procurement processes without an ERP system, it led to inefficiencies in their workflows and compliance risks in an industry with rigorous documentation standards. They turned to Kavida for help.
Industry
Pharmaceutical
Manufacturer size
51 - 200
Location
Round Rock, Texas
Website
The Challenges
Benuvia faced significant challenges with the absence of a centralized system. The team was constantly battling ad hoc workflows, with a lack of visibility into critical procurement processes and requirements.
- Managing Complexity Without an ERP
Operating without an ERP, different buyers raised orders independently, leading to a lack of standardised procedures, and difficulties in tracking order status across the organisation. - Managing Strict Compliance Document Requirements
Pharmaceutical supply chains demand rigorous compliance with documentation standards, including certificates of analysis (CoA) and certificates of conformity (CoC). Benuvia’s team struggled to manually track and manage these documentation requirements. - Decentralised Procurement Processes With Poor Visibility
Benuvia relied heavily on manual workflows to manage procurement. This process was not only time-consuming but also increased the risk of the team being blindsided by errors and non-compliance.
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Richard Larder
Business Improvement Director
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Excepturi dicta explicabo eos omnis ut eos expedita totam repellendus. Perferendis perferendis.”
Richard Larder
Business Improvement Director
Solution
Benuvia needed a solution that could automate compliance management, and centralise their procurement processes for clear visibility. That’s where Kavida stepped in.
- Centralised Procurement Processes
Agent PO centralised Benuvia’s procurement processes by managing all POs through a single email inbox. This allowed the team to have a unified view of each PO’s status while enabling individual users to manage their specific POs. No orders were missed or mishandled. - Automated Compliance Document Follow-Up
Agent PO automated the follow-up process for critical compliance documents, such as CoAs and CoCs, coordinating with suppliers on the team’s behalf to ensure that these documents were received before the delivery date. - User-Based Exception Handling
Agent PO introduced tiered PO management with escalation protocols, allowing users to handle exceptions related to their orders more efficiently. This system also supported leave of absence scenarios, ensuring that procurement processes or requirements like missing compliance documents are never missed.
Quantifying The Value Created
Platform usage
- £X M in order value managed on the platform.
- Managed X order lines
- X automated communications and responses.
- Received X documents
- X Copilot queries.
Productivity
- X automated processes [Process A, Process B etc ]
- X procurement hours saved due to automation
Visibility
- X order lines with end-to-end visibility
- X order risk alerts
- X shipments tracked
Business value
- £X time value saved
- £X reduced cost of manufacturing downtime
- £X reduced cost of risk and delays
