CASE STUDY
How Star Garments Secured Their Global Supply Chain With Automated International Trade Processes
Star Garments is a world-class apparel sourcing, design, and manufacturing company. As a full-service provider, Star Garments offers a diverse range of fashion apparel across categories, including women’s and men’s woven garments, cut-and-sew knits, and intimate apparel. When Star Garments suffered from poor visibility of their orders and a global supply chain at high risk of disruption, they turned to Kavida for help.
Industry
Clothing
Manufacturer size
5K - 10K
Location
Sri Lanka
Website
The Challenges
Managing a global supply chain with over 500 suppliers and placing more than 1,000 orders monthly introduced significant operational complexities for Star Garments. The team grappled with several critical challenges:
- Reactive Risk Management
Star Garments’ supply chain was optimized for cost but was highly vulnerable to delays and disruptions. With suppliers spread across countries like India and China and long manufacturing and freight lead times, the team found themselves constantly reacting to problems rather than preventing them. - Poor Visibility Over Shipments
With goods being shipped across the globe, tracking the status and location of shipments was a major challenge. The lack of real-time visibility created uncertainty and increased the risk of delays, leading to potential disruptions in production schedules and delivery timelines. - Complex and Time-Consuming Document Management
Star Garments had to manage an overwhelming volume of documents from various stakeholders, including suppliers, freight forwarders, customs authorities, and internal teams. The manual process of obtaining, verifying, and forwarding these documents was time-consuming and prone to errors, further complicating their international trade operations.
“Everything had to be done in a manual process. Daily, we had to email every supplier, and follow up with every PO before Kavida.”
Shantha Jude
Junior Manager, Merchandising
“The system automatically follows up with all our suppliers. This makes it very easy for our daily work.”
Shantha Jude
Junior Manager, Merchandising
Solution
Kavida provided Star Garments with a comprehensive solution to automate and streamline their international trade processes, addressing their challenges head-on.
- Automated Global Trade Management
Agent PO manages the entire global trade process, from following up with suppliers on order statuses to obtaining necessary documents from external stakeholders like suppliers and freight forwarders. The system ensures that all documents were forwarded to internal teams, including production, logistics, and customs authorities, reducing manual workloads and freeing up valuable time for strategic activities. - End-to-End Shipment Visibility
With Agent PO, Star Garments has real-time visibility over their shipments, allowing the team to track the progress of goods from the point of origin to the final destination. This improved transparency helps Star Garments proactively manage their supply chain, reducing the risk of delays and ensuring that shipments arrive on time. - Proactive Risk Detection and Management
Agent PO’s automation and risk intelligence provides Star Garments with global risk detection capabilities, enabling them to identify potential disruptions before they occur. By moving from reactive to proactive risk management, Star Garments minimises the impact of supply chain disruptions and maintains a steady flow of goods to meet production demands.
Quantifying The Value Created
Platform usage
- £X M in order value managed on the platform.
- Managed X order lines
- X automated communications and responses.
- Received X documents
- X Copilot queries.
Productivity
- X automated processes [Process A, Process B etc ]
- X procurement hours saved due to automation
Visibility
- X order lines with end-to-end visibility
- X order risk alerts
- X shipments tracked
Business value
- £X time value saved
- £X reduced cost of manufacturing downtime
- £X reduced cost of risk and delays
Real-time insights for ERP data queries
